IT Support Fundamental Certificates:\r\nConfigure active directory accounts and troubleshoot hardware from a remote location using Mantis and Quick Assist.\r\nDocumented work was performed for metrics in Snipe-IT and troubleshooting Microsoft, Android, and proprietary software.\r\n\r\nBits and bytes of networking\r\nmanaged network and system performance, conducting troubleshooting, security patching, and maintenance.\r\noversaw IT department operations and training.\r\nled technology selection and rollout, focusing on organizational planning and supplier service-level agreements.\r\n\r\nAwarded with Higher National Diploma in Computer Science
Traveling, playing football, reading, making new friends, being interested in learning new things, exploring different opportunities that help me learn and grow, and trying new things Leading projects into succession and completion, I am a great team player and I find pleasure in helping others resolve issues
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