Certified Human Resource professional with a Bachelor of commerce Degree in Human Resource Management, adept in communication, operations management, HR administration, teamwork and problem solving. Over 4 years of experience in diverse roles, including Clerical Officer, Operations Consultant and Call Center Supervisor, Showcasing strong organizational and interpersonal skills.
Cooking\r\nVolunteering\r\nTravelling \r\nReading articles\r\nPlaying team sports\r\nlong walks\r\nPainting/drawing\r\nPhotography\r\nMusic\r\nGardening\r\nSports\r\nDance\r\nListening to podcasts\r\n
Here is a brief synopsis of my last three employment positions:\r\n1. Clerical Officer at Nairobi County Government Maji Mazuri Hospital(March 2021- April 2023\r\n-Prepared statistical reports, narrative reports and graphic presentations of information such as tumor registry data for use by hospital staff, researchers, and other.\r\n-Reviewed records for accuracy, compiled and maintained medical records , entered data, and supervised clerical workers in the medical records department.\r\n2.Operations Consultant(Part-Time) at Bona Factory Limited (Nov 2021-May 2021)\r\n-Determined operational improvement initiatives, developed strategies, recommended cost-effective solutions, restructured departments, facilitated training initiatives, and oversaw implementation of improvement strategies.\r\n3. Call Center Supervisor at speedball Courier Services (April 2020-Feb 2021)\r\n-Hired and trained call center representatives, ensured compliance with performance standards, identified operational issues, monitored agents performance, prepared reports, and collaborated with management to maximize customers satisfaction.
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