- Quality Management System (eQMS)CAPA& Risk Assessment.\r\n- Record Analysis.\r\n- Knowledge Management.\r\n- Microsoft proficiency.\r\n- Communication.\r\n- Time Management.\r\n- Teamwork & Diligence. \r\n- Solution based approach.\r\n- Hospitality.\r\n- Customer service.\r\n- Drug dispensing.\r\n-
Playing Football\r\nFishing \r\nReading books \r\nResearch \r\nPlaying Sudoko \r\nSolving crossword puzzles \r\nWatching documentaries \r\nWine testing \r\nSocial work \r\nVolunteering\r\n
Trainee Pharmacy Assistant\r\nPharmaco Chemist, Manchester,UK\r\nJan 2024 - Present \r\n\r\n- Processed customer payments and completed related order paperwork for pharmacy actions.\r\n- Kept accurate counts of medications, chemicals and supplies and updated records.\r\n- Dispensed medication accurately against customer prescriptions.\r\n- Checked inbound pharmacy stock met quantities listed on delivery records.\r\n- Worked under guidance of pharmacist to prepare compounds and dispense medications.\r\n- Priced and labelled medications with high accuracy.\r\n\r\nSenior Quality Assurance Specialist Eskayef Pharmaceuticals Limited, Dhaka, Bangladesh\r\nJan 2023 - Aug 2023 \r\n\r\n- Managed In-process control of a sterile facility.\r\n- Managed CAPA, analysing Risk Assessment, and ensuring Quality Management System (eQMS).\r\n- Managed the Process & Cleaning Validation and Media Fill.\r\n\r\nKey Achievements: Ensured quality metrics for safety & efficacy, ensured Spot checking & Troubleshooting, released 300+ batches of finished goods for marketization over the cycle, and facilitated New product development &Analytical development. \r\n\r\nQuality Assurance Specialist | Eskayef Pharmaceuticals Limited, Dhaka, Bangladesh\r\nDec 2020 - Dec 2022 \r\n\r\n- Executed the preparation of Annual Product Quality Review (APQR).\r\n- Executed reviewing documents (BMR, PBPR, SOP, COA, Finished product specification, Qualification & Re-qualification).\r\n- Executed QA Oversight.\r\n\r\nKey Achievements:Successful documentation of Standard Operating Procedures (SOP), Specification, Protocols, Reports and performing GAP Assessments.\r\n\r\nPharmacyAssociate | LAZZ PHARMA, Dhaka, Bangladesh \r\nMar, 2020–Aug,2020\r\n\r\n- Drafted patient profiles while maintained and updated them as per need afterwards.\r\n- Managed counter sales, and dispensed medicines as per prescription.\r\n- Executed stocking of inventory.\r\n- Assisted patients with information regarding common diseases and products.\r\n- Assisted patients on the variety of services offered by the pharmacy.\r\n\r\nRetail Assistant| SWAPNO, Dhaka, Bangladesh \r\nMay, 2019–Dec,2019\r\n\r\n- Welcomed customers with a focus on providing personalized assistance in merchandise selection, accessory \r\npairing, and facilitating purchases, both in-person and by coordinating online orders.\r\n- Maintained optimal stock levels by consistently replenishing inventory based on sales records, ensuring well-\r\norganized and visually appealing product displays. \r\n- Monitored and maintained accurate product availability and \r\nstock count records.\r\n- Executed daily store opening and closing procedures with meticulous attention to detail, including logging health and safety concerns.\r\n- Prepared the sales floor for customer engagement and implemented rigorous security measures.\r\n- Enhanced the in-store experience by delivering exceptional customer service characterized by positivity and \r\nattentiveness.\r\n\r\nCafe Assistant| The White Canary Cafe, Dhaka, Bangladesh\r\nSep, 2017–Jun, 2018\r\n\r\n- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.\r\n- Managed cash transactions and accurately processed customer payments.\r\n- Assisted in training new staff members on service standards and menu knowledge.\r\n- Upheld restaurant policies and procedures, including adherence to health and safety regulations.\r\n- Collaborated with colleagues to maintain a cohesive and efficient service environment.\r\n- Assisted in organizing and executing special events or promotions.\r\nStayed informed about menu changes, daily specials, and promotions to effectively communicate information to customers.\r\n- Maintained a professional and courteous demeanor, resolving customer concerns with diplomacy.
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