Salesforce Certified Administrator.\r\nBachelors of Arts, Economics\r\nPost Graduate Diploma; Disaster Risk Management and Development Studies
Football and sports,\r\nReading,\r\nTraveling,\r\nNature,\r\nOutdoor activities.
May, 2022 to date; Freelance Salesforce Coach.\r\n- Helping coach and train aspiring salesforce admins on the salesforce ecosystem, prepping them for their certification exam.\r\n- Developed study and training materials for admins.\r\n- Developed strategies for effective training and collaboration.\r\n\r\nJune, 2019 - May, 2022; Salesforce Administrator.\r\n- Administration and support for salesforce users.\r\n- Stakeholder management and interaction, business requirements gathering.\r\n- Monitored performance indicators. \r\n- Third party integrations.\r\n- Conducted salesforce debugs and health checks.\r\n\r\nOct, 2015 - June, 2019; Administrative Officer.\r\n- Managed clients, Human resources and administrative functions\r\n- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
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