Business Management\r\nHigh school matric
Webhelp SA Shop direct Campaign\r\nCustomer Service Agent.\r\nSales Manager (6 Months Experience) (November2015 – July 2017)\r\n\r\nIn-depth product knowledge\r\nPersuasive negotiator\r\nClear and articulate communicator\r\nProject management\r\nResourceful\r\n\r\nSales leader\r\nTeam player\r\nDriven and decisive\r\nAnalytical mindset\r\n\r\n\r\nCommunicated sales promotions to customers to grow average customer account \r\nPrioritized daily workflows including all inbound calls quotes and sales-related inquiries.\r\nSet up new accounts established customer credit and set up payment methods.\r\nConducted business to business telephone sales.\r\nContacted new and existing customers to discuss how their needs could be met with specific products and services.\r\nWrote sales contracts for orders obtained and submitted orders for processing.\r\nEmphasized product features based on analysis of customers\' needs.\r\nAnswered customers\' questions regarding products prices and availability.\r\nCompleted company leadership training program.\r\nMaintained friendly and professional customer interactions at all times.\r\n\r\nE-Toll Collection Services\r\nCustomer Service Operator. (August 2016– July 2017 )\r\n\r\nSkills Update\r\nHandling and managing of clients’ accounts\r\nDealing with customer cases and complaints\r\nTill Handling\r\n\r\nHollard \r\nTwo Mountains Campaign Branch Manager\r\nHollard Branch Manager\r\n (November 2018 – March 2019)\r\n\r\nTeam Managing\r\nClient Management \r\nTarget orientated\r\nCustomer account management \r\nCustomer service\r\nSales (Non-Advice) \r\nIncentives\r\nCustomer escalations\r\nClaims
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