I worked in Dubai for 8 years as beauty advisor.

I\'m interested in exploring different types of food, culture and meeting different people.\r\n\r\nI love Watching movies, camping, cooking, traveling and browsing social media.

- CLARK OUTSOURCING (Philexcel Cpd. Clark Freeport Zone)\r\n\r\nCustomer Service Specialist (Tuapeka Gold Print)\r\n\r\nMarch 2023 – Up to date \r\n Respond to customer queries in a timely and accurate way, via \r\nphone, email or chat\r\n Identify customer needs and help customers use specific features\r\n Analyze and report product malfunctions (for example, by testing \r\ndifferent scenarios)\r\n Update our internal databases with information about technical \r\nissues and useful discussions with customers\r\n Monitor customer complaints on social media and reach out to \r\nprovide assistance\r\n Share feature requests and effective workarounds with team\r\nmembers\r\n Inform customers about new features and functionalities\r\n Follow up with customers to ensure their technical issues are \r\nresolved\r\n Gather customer feedback and share with our Product, \r\nSales and Marketing teams\r\n Assist in training junior Customer Support Representative.\r\n\r\n-SUTHERLAND GLOBAL SERVICES (Clark Freeport Zone)\r\nAssociate collections Specialist\r\nJan 2020 – July 2021\r\n Contacting debtors by telephone to negotiate debt recovery\r\n Preventing recurring delinquency by negotiating manageable debt \r\npayment plans\r\n Negotiating settlements to recover a maximum percentage of \r\noutstanding debt\r\n\r\n- Hart Bernstein marketing management (HBMM)\r\nBeauty Consultant\r\nMarch 2014 – December 2, 2020\r\n Provides Excellent Customer Service and Intensive Product \r\nKnowledge.\r\n Demonstrate and provide information on promoted \r\nproducts/services\r\n Create a positive image and lead consumers to use it\r\n Use lectures, films, charts, and/or slide shows\r\n Distribute product samples, brochures, flyers etc. to source new sales \r\nopportunities\r\n Identify interest and understand customer needs and requirements\r\n Set up booths or promotional stands and stock products\r\n Report on demonstration related information (interest level, \r\nquestions asked, number of samples/flyers distributed etc.\r\n\r\n-Babelon Watches & Jewellery (Dubai, UAE)\r\nSales Representative \r\nDec. 21, 2011 – Jan. 2014\r\n Handling IN and OUT transfers of the product.\r\n Ensuring the product is complete, well organized and providing the \r\nbest visibility of the products\r\n Doing the daily replenishment for the stocks\r\n Having the fully knowledge about the offers and the prices of each \r\nitem\r\n Building a good relationship with the customers by updating them \r\nwith the latest products and the offers which we are having\r\n Achieving my monthly target\r\n Making reports and providing them to the sales manager