Design, Build, Run and Manage the Service Area. Understanding, supporting and promoting the involved Sales and Marketing personnel. 360 degree vision on Dealership and Service Operation. Customer Satisfaction (CSI and NPS) and Loyalty. Auditing, Negotiation & Motivation.
Since I was a kid I have always been interested in Classic cars, workshops and tools. \r\nMore recently in Electric vehicles technology and Clients\' reports/review. \r\nSince 2022 Equitation.\r\n
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