Front Office Receptionist- \r\n\r\n Efficiently handled high volume of check in and check out on the 1224 roomed \r\nproperty ensuring guests requests are attended to promptly \r\n• Maintained an up-to-date record of guests feedback and complaints and \r\nescalated any arising issues to ensure utmost guest satisfaction.\r\n• Contributed to outstanding guest satisfaction score (92% GSS) and was \r\nrecognized as a result\r\n• Naturally blended in, in a culturally diverse team (18 nationalities)\r\n• As a key member of the decommissioning project team, ensured \r\naccountability of all items and proper inventory post-project\r\n• Demonstrated quick learning ability by internalizing a new property \r\nmanagement system (Hotelogix)
Community involvement, writing, learning languages, photography, traveling, doing sports, reading, volunteering, Organizing, teaching, running and art.
Front Office Receptionist - Qatar Global Sports Event Qatar (FIFA world cup 2022). \r\n\r\nReception - Amicks Global Ventures Ltd- Nov 2018- Oct 2021.\r\n\r\nReceiving clerk - Kingdom Ventures Ltd - 2012 - 2013
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