userskills like '%scheduler%' or userskills like '%planner%' or userskills like '%windows%' or userskills like '%ms-office expert%' or userskills like '%it support%'Select id, profile_id, post_title from profiles_meta where 1=(userskills like '%scheduler%' or userskills like '%planner%' or userskills like '%windows%' or userskills like '%ms-office expert%' or userskills like '%it support%') and profile_id<159141 order by profile_id desc limit 0,10

Lead WFM seeking work anywhere

Available
I have worked for 4 years into WFM field and aware of contract management. I have worked on SLA, Abandon rate, FTE based models.
I am aware of KPI contracting and posses 7.5 years\' experience with MS-Office applications.
Serial No: 159141
Skills keywords: it support, ms-office expert, planner, scheduler, windows
List Of Qualifications & Related Skills:

MSc Management from University of Bath, Bath, U.K\r\nBachelor of Information Technology (B.I.T) from I.G.N.O.U, New Delhi, India \r\nHND-Computing from Edexcel International, U.K\r\n

Interests & Hobbies:

learn new things in life such as a language. Travel to places, read books and have good sleep.\r\nLearn to best possible extent in life.

Previous Employment Details:

Lead Scheduler with Sutherland Global at Hyderabad, Telangana State, India 28th Feb,2023 to 2nd Dec,2023 (9 Months)\r\n-Worked on IEX for Air BNB Client and scheduled 250 Agents and then for Hilton Client used Aspect software to upload Schedules sent by Operations Team.\r\n\r\nWork force Scheduler with Sitel India Pvt Ltd based out at Mumbai, India from 16th Feb,2017 to 5th Dec,2018 (1 Yr 9.5 Months)\r\nI have done WFM Planning & Scheduling using Excel & IEX for clients Lexmark-South America Support, LG Electronics-Scheduling Support.\r\n\r\nServices Support Representative-2 with Unisys Global Pvt Ltd at Bengaluru , Karnataka State, India from 27th Sept, 2010 to 28th Feb,2014 (3 Years 5 Months)\r\nI have provided Unisys Internal Employees support World-wide on Phone, Chat & Email on all software issues related to Windows & MS-Office products including VPN & Internet connectivity issues. I have worked using ITSM tool and even served Active Sync registrations for Apple devices also.\r\n\r\n

Current location:  Telangana, India - View on map
Nationality: Indian
Preferred Sector of Employment:  customer service, IT and Technology, General Management
Spoken languages: english, Hindi, Telugu
Location I am interested in working: Anywhere
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