IT Systems and Network Engineer looking for work

Available

Seasoned, dynamic IT engineer with enjoyable hands-on 10+ years of multicultural
experience (hospitality & customer service, catering operation & facility
management and IT projects and business solutions) within Egypt, UAE and KSA.
Addressed critical cases facing the client with a robust background working with
senior people and managed assigned projects lifecycle collaborating cross-functionally
to achieve business goals. By gaining a sound knowledge of functions
ranging from strategic planning, managing resources, cost, time and vendors,
presentation, and communication, I was able to empower the IT/Project team to
successfully complete around 10 SW/HW projects over the past 3 years. I am
looking to harness the key learnings from this experience to deliver tangible value
within your company. I\'m willing to relocate to Kazakhstan.

Serial No: 41146

Skills keywords:

List Of Qualifications & Related Skills:

SOFT SKILLS\r\n• Growth mindset\r\n• Integration\r\n• Innovation\r\n• leadership\r\n• Storytelling\r\n• Culture awareness\r\n• Emotional intelligence\r\n• Business development\r\nHARD SKILLS\r\n• MS Office 365 Admin\r\n• MS OS Win 10, 2012 R2\r\n• MS Project\r\n• Micros POS\r\n• Opera PMS\r\n• MS Dynamics CRM\r\n• Supply chain\r\n• Access control\r\n• HRMS, Biometrics\r\n• Digital Marketing

Previous Employment Details:

IT PROJECT MANAGER\r\nPrestige Saudi co. (DLI IT Group), KSA | 01/2020-present\r\n\r\nIT MANAGER\r\nAlnakhla Residential Resort, KSA | 06/2018-08/2019\r\n\r\nIT Manager\r\nCatering International and Services, KSA | 04/2016-04/2018

Current location: Dubai, United Arab Emirates - View on map

Nationality: Egypt

Preferred Sector of Employment: IT and Technology, Hotel and Catering

Spoken languages: Arabic, english

Location I am interested in working: Anywhere

CAREER HISTORY

April 2013 – October 2015

Position: IT Supervisor

Employer: Crowne Plaza Dubai – IHG

Responsibilities include but are not limited to:

* Review business cases for all investments throughout company projects to ensure that they are cost effective and that their return on investment and enhancements are beneficial.

* Implement policies and procedures regarding how problems are identified, received, documented, distributed, and resolved.

* Understand of operational needs as it relates to IT and work effectively with operational management in the coordination of IT projects and identifying operational technology needs.

* Evaluate new information systems products or services and suggest changes to existing products or services to better aide the business needs.

* Ensure property is in compliance with appropriate Policy and Information Security Manual, Implement solutions as directed to resolve discrepancies.

* Assist in disaster recovery and business continuity as it relates to technology.

* Helps business operations utilize information systems to improve efficiency.

* Conduct periodic inventories of applications and hardware, provide accurate reports.

* Perform routine desktop, server backup and routine preventative maintenance.

September 2012 –March 2013

Position: IT Supervisor

Employer: Taba Heights Marriott Resort – Egypt

Responsibilities include but are not limited to:

* Manage technology assets life-cycle. Ensure that technology assets are secure and well-maintained in accordance with policies and standards.

* Recommend appropriate maintenance strategies to ensure uninterrupted systems usage and proper backup and recovery procedures are adhered to.

* Keep current with technology updates to ensure technology opportunities are taken advantage of, whether the opportunities relate to speed, improved processing, cost efficiencies, etc.

* Monitor system performance, identify and rectify complex system malfunctions.

* Maintain proper documentation for all the systems related activities, architecture, structures, procedures and changes.

October 2009 – July 2012

Position: IT Supervisor

Employer: Dusit Thani Lakeview (Opening) – Egypt

Responsibilities include but are not limited to:

* Administer computers, wireless access points, printers, routers, switches, firewalls, phones, UPS smartphones, attendance machine, software deployment and licenses, security patches.

* Manage end user accounts, permissions, access rights, and storage allocations.

* Providing support, including procedural documentation and relevant reports.

* Maintain a sufficient inventory of all office and computer supplies.

* Inquiry, collect IT quotes, follow up with Procurement for LPOs.

* Monitor and maintain computer systems and networks.

April 2009 – October 2009

Position: IT Coordinator

Employer: Hyatt Regency Taba Heights – Egypt

Responsibilities include but are not limited to:

* Install, configure, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripherals devices, cabling, and networking hardware and software products.

* Maintain all network hardware and equipment, including routers, switches, hubs and UPS’s.

* Perform daily system monitor and verify the integrity and availability of all resources.

* Configure MS Active Directory and Group Policy management to apply the rules.

* Evaluate newly acquired software and hardware to ensure proper functioning

Qualifications & Experience

* B.Sc. of Engineering, Computers & Information System Technology, May 2007

* 6+ Years of IT Customer Solutions experience with recognized experience in a Supervisory positions in a high technology hospitality corporation.

Certification & Training

* CCNA 200-120 – December 2015 (Certified)

* MCSE, Exchange – NLP Tech Institute Dubai – 2016

* Time Management, Goal Setting, Leading Others, (IHG Merlin) – 2015

* Craft Training Certificate (IHG Merlin) – 2014