1+ year as an assistant \r\n2+ years in corporate training\r\n2+ years as a SME/L2\r\n1 year as an ESL teacher\r\nUsed tools: zendesk, jira, SAP, success factor, Microsoft teams, Excel, Power Point, LMS\r\nHave somewhat fair knowledge related to Power BI & SQL
- Swimming\r\n- Planning activities\r\n- Fashion designing & styling\r\n- Yoga\r\n- Cooking\r\n- Lifestyle upgrading\r\n- Research & planning\r\n- Human psychology\r\n- Arts, crafts & DIY projects\r\n- Nutrition & well-being
Soon after graduating in 2017, worked as a VIP & Corporate Customer Care Support where I enjoyed helping and offering assistance to our valued clients then. 9 month later, I got promoted to an L2 Global Support where I supported front liners to make sure the provided assistance is prompt.\r\nDue to COVID-19 lay off, had to look for a new opportunity and I had a one-of-a-kind chance to work closely with the C level in the automotive market and had the pleasure working as a Chairman Assistant. Later in 2021, I joined the corporate training field as I knew it was a major interest after excelling a similar task done while being an SME/L2.
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