Qualifications:\r\n1. MSc in International Business Management (Pursuing, Graduating June 2024)\r\n2. Bachelor\'s in English Literature and Communication Studies\r\n3. Experience as a Process Associate at Tata Consultancy Services\r\n4. Marketing Major from Audencia Business School \r\nSkills :\r\n1. Advanced data analysis using Excel functions\r\n2. Proficiency in CRM systems like Salesforce\r\n3. Project management with tools like JIRA\r\n4. Cross-functional collaboration and stakeholder management\r\n5. Documentation and analysis for process improvement \r\n6. Effective communication and leadership management\r\n7. Problem-solving and gap analysis expertise\r\n8. Strong time management and organizational skills
My interests and hobbies include reading literature, exploring different cultures through travel, staying active with outdoor activities like hiking, and volunteering for community initiatives.
As a Process Associate at Tata Consultancy Services from November 2019 to January 2022, I collaborated with key stakeholders to enhance process efficiency, managed large datasets using advanced Excel functions, and successfully led projects involving User Acceptance Testing. I also conducted gap analysis, documented requirements, and conducted quality checks, resulting in significant process improvements and error reductions.
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