CV, Sales Executive Seeking Work Australia, USA, Europe

Available

Serial No: 44361

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Skills keywords: customer service, good leadership, marketing negotiating, proactive team player, sales executive

Current location:  Dubai, United Arab Emirates - View on map

Nationality: Indian

Preferred Sector of Employment:  , Travel and Tourism

Spoken languages: english

Location I am interested in working: Anywhere

EXPERIENCE

2015 – Present
Sales executive
Diamondlease, Al Habtoor Group, Dubai, United Arab Emirates

• Established relationships with new customers – Showed customers how to use acquired vehicles after delivery.

• Maintained contact with existing customers through meeting, emails and by phone.

• Advised customers regarding payment options; loans and leasing banking terms.

• Negotiated delivery and price variations.

• Kept up to date on changes in pricing, leasing programs, different incentives, campaigns and tradeshows.

2014 – 2015
Customer Relations Executive
Le Meridien – Dubai, United Arab Emirates

• Answering customer questions.

• Asking customers questions in order to build a better understanding of their needs.

• Encouraging customers to use our services. .

• Listening out for and identifying opportunities to cross sell additional products and services.

• Engaging in conversation with customers.

• Maintaining a thorough understanding of all company products and processes.

• Confirming request placed by customers via the phone, post and internet.

EDUCATION & TRAINING

Oriental Group of Management- Kerala, India
Bachelor Of Science-Hospitality Administration

KEY SKILLS AND COMPETENCIES

• Can tactfully manage difficult or emotional customers.

• Listening patiently to and empathizing with customers.

• Always conveying a genuine desire to help and support customers.

• Managing multiple customers simultaneously.

• Confident when dealing with people face to face.

• Identifying opportunities for improvement of customer service.

• Handling conflicting priorities.

• Maintaining customer database files.

ORGANISATIONAL/MANAGERIAL SKILLS

• Certificate of Welcome Training at Starwood Group

• Certificate of Personalised Upsell at Starwood Group

• Experience of working in a contact and sales Centre.

• Ability to work under the pressure of high standards and strict deadlines.

• Ability to navigate the internet and search for information.

• High standard of accuracy in all written and verbal communication.

• Proficient knowledge in Purchase.

• Understanding the administration activities.