userskills like '%customer services%' or userskills like '%customer support skills%' or userskills like '%customer management%' or userskills like '%technical support%'Select id, profile_id, post_title from profiles_meta where 1=(userskills like '%customer services%' or userskills like '%customer support skills%' or userskills like '%customer management%' or userskills like '%technical support%') and profile_id<169147 order by profile_id desc limit 0,10

Customer Support Executive

Available
I am seeking new opportunities to always learn more. I am a customer Service professional with over 10years experience in the sector currently working with VODAFONE Ghana. My experience are enormous which can help me to discharge my duties in any environment i find myself.
Serial No: 169147
Skills keywords: customer management, customer services, customer support skills, technical support
List Of Qualifications & Related Skills:

Communication Skills\r\nActive Listening\r\nWritten Communication\r\nVerbal Communication\r\nProblem Solving Skills\r\nCritical Thinking\r\nDecision Making\r\nOrganization Skills\r\nPlanning & Organization\r\nHardworking\r\nADAPTABILITY\r\nEMPATHY\r\nSELF CONTROL\r\nPATIENCE\r\nATTENTIVENESS\r\nTIME MANAGEMENT\r\nWILLIGNESS TO IMPROVE\r\nTHICK SKIN

Interests & Hobbies:

Reading\r\nDriving\r\nLawn Tennis\r\nSoccer.\r\nAnimal Kingdom\r\nInvestigative Discovery\r\nMovies\r\nVolunteering\r\nCommunity Service\r\nTraveling \r\nPhotography\r\nPodcasts\r\nVolleyball\r\n

Previous Employment Details:

VODAFONE GHANA\r\nCUSTOMER SUPPORT EXECUTIVE\r\nSEPTEMBER 2014- CURRENT\r\n\r\nAnswered constant flow of customer calls with minimal wait times.\r\nUpdate database to handle customer data with CRM software.\r\nIdentified common problem trends and escalated them to supervisors on duty for prompt resolution.\r\n\r\n\r\nEngineering Systems & Services.( UCOM )\r\nTechnical Customer Support Representative.\r\nJune 2011 - August 2014\r\n\r\nInstalled and configured Operating Systems and applications.\r\nHelped streamline repair processes and updated procedures for support action consistency.\r\nMonitored Clients nodes using Orion Network Performance Monitor.\r\nCreated user accounts and assigned permissions.\r\nAssisted in development of system security protocols.\r\n

Current location:  Greater Accra Region, Ghana - View on map
Nationality: Ghanaian
Preferred Sector of Employment:  customer service, IT and Technology, General Management
Spoken languages: english, french
Location I am interested in working: Anywhere
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