userskills like '%customer relationship management%' or userskills like '%technical support%' or userskills like '%customer services%' or userskills like '%technical training%' or userskills like '%Customer Onboarding Executive%'Select id, profile_id, post_title from profiles_meta where 1=(userskills like '%customer relationship management%' or userskills like '%technical support%' or userskills like '%customer services%' or userskills like '%technical training%' or userskills like '%Customer Onboarding Executive%') and profile_id<169225 order by profile_id desc limit 0,10

Customer Success Specialist

Available
I am not only a qualified and competent customer success specialist with valuable technical troubleshooting skills, but also an empathetic people person. I have over 5 years of experience providing support to SaaS businesses. I\'m open and flexible to the changing trends in business operations, I have in-depth skills in digital media, client service, sales, and project management as well as customer relationship management. I\'m willing to relocate and looking for a long-term full-time position where I will grow my career.
Serial No: 169225
Skills keywords: Customer Onboarding Executive, customer relationship management, customer services, technical support, technical training
List Of Qualifications & Related Skills:

Technical Support - API Testing/ CSS customizations\r\nCustomer Sevice/Support\r\nProject Management\r\nMicrosoft Excel\r\nPlanning and Organization\r\nReport Writing\r\nObjection Handling\r\nSaaS Training and Onboarding.

Interests & Hobbies:

reading,\r\ncooking,\r\nvisiting historical places such as museums,\r\ngardening\r\ncontent creation\r\ntaking free online courses\r\ntaking my dog for walks\r\nswimming\r\nroadtrips

Previous Employment Details:

1. Customer Success Representative/ Technical Support Analyst - Inventory Planner by Sage March 2022 to date.\r\nI provide technical support to the users of the Inventory Planner software, product training, and demos, analyzing and creating bug reports for the engineering team.\r\n2. Customer Support Agent- Influx Inc August 2019 - February 2022\r\nI provided support to customers\' inquiries via helpdesks such as Zendesk, Intercom, and Helpscout.\r\n3. Communications Executive - FoodWorld Media January 2018 to July 2019\r\nI handled all communications between the company and clients.

Current location:  Mombasa County, Kenya - View on map
Nationality: Kenyan
Preferred Sector of Employment:  customer service, Retail Wholesale and Purchasing, Medical and Nursing
Spoken languages: english, french, Swahili
Location I am interested in working: Anywhere





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