Technical Support - API Testing/ CSS customizations\r\nCustomer Sevice/Support\r\nProject Management\r\nMicrosoft Excel\r\nPlanning and Organization\r\nReport Writing\r\nObjection Handling\r\nSaaS Training and Onboarding.
reading,\r\ncooking,\r\nvisiting historical places such as museums,\r\ngardening\r\ncontent creation\r\ntaking free online courses\r\ntaking my dog for walks\r\nswimming\r\nroadtrips
1. Customer Success Representative/ Technical Support Analyst - Inventory Planner by Sage March 2022 to date.\r\nI provide technical support to the users of the Inventory Planner software, product training, and demos, analyzing and creating bug reports for the engineering team.\r\n2. Customer Support Agent- Influx Inc August 2019 - February 2022\r\nI provided support to customers\' inquiries via helpdesks such as Zendesk, Intercom, and Helpscout.\r\n3. Communications Executive - FoodWorld Media January 2018 to July 2019\r\nI handled all communications between the company and clients.
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