Bachelor\'s Degree in Hotel Management and Catrering Technology
May’ 06 – Aug’ 16: Sutherland Global Services Pvt. Ltd.\r\n\r\nHighlights:\r\nManaged projects with 150+ Full Time Employees since 2010. \r\nConduct Weekly/Monthly/Quarterly reviews with clients presenting scores of Key Performance Indicators, Productive metrics with analysis and plan of action for Improvement.\r\n\r\nAug’ 04 – Feb’ 06: AllSec Technologies Pvt. Ltd.\r\n\r\nCustomer Support Officer – 8/04 to 02/06\r\nProvide on Call Support for customers of an American Credit Card Company. Primary responsibilities were to exceed Quality Scores, Handling Time targets and ensure Customer Satisfaction is given utmost priority.\r\n
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