userskills like '%customer services%' or userskills like '%performance management%' or userskills like '%employee engagement%' or userskills like '%quality assurance%' or userskills like '%management%'Select id, profile_id, post_title from profiles_meta where 1=(userskills like '%customer services%' or userskills like '%performance management%' or userskills like '%employee engagement%' or userskills like '%quality assurance%' or userskills like '%management%') and profile_id<122530 order by profile_id desc limit 0,10

Associate Manager for Call Center Operations

Available
I have almost 15 years of professional BPO/Call Center experience with two companies. This is an indication of my loyalty and dedication to my profession. Attached to this many years of experience are skills that I have earned: Excellent Communication skills, Strong Interpersonal Skills, Performance Management, Process Improvement, People Development, Employee Engagement, Client Relationship, and Customer Experience Champion.
Serial No: 122530
Skills keywords: customer services, employee engagement, management, performance management, quality assurance
List Of Qualifications & Related Skills:

15 Years of BPO/Call Center Experience \r\nGraduate of Bachelor in Office Administration\r\nPerfect Experience Champion (Customer Service)\r\n

Interests & Hobbies:

Traveling, Reading, Running and Watching Netflix shows.

Previous Employment Details:

Associate Manager for Operations\r\nHinduja Global Solutions\r\nJuly 2018-April 2021\r\n-Safeguarded Business, Client and People.\r\n\r\nTeam Leader\r\nHinduja Global Solutions\r\nFebruary 2012-July 2018\r\n-Performance and Discipline Management, Engagement and Development\r\n\r\nQuality Analyst\r\nHinduja Global Solutions\r\nJuly 2009-January 2012\r\n-Audited transactions based off client guidelines.\r\n\r\nQuality Analyst\r\nAccenture Philippines\r\nApril 2006-July 2009\r\n-Audited transactions, partnered with Operations.\r\n

Current location:  Dubai, United Arab Emirates - View on map
Nationality: Filipino
Preferred Sector of Employment:  customer service, General Management, Manufacturing and Operations
Spoken languages: english, Filipino
Location I am interested in working: Anywhere





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