15 Years of BPO/Call Center Experience \r\nGraduate of Bachelor in Office Administration\r\nPerfect Experience Champion (Customer Service)\r\n
Traveling, Reading, Running and Watching Netflix shows.
Associate Manager for Operations\r\nHinduja Global Solutions\r\nJuly 2018-April 2021\r\n-Safeguarded Business, Client and People.\r\n\r\nTeam Leader\r\nHinduja Global Solutions\r\nFebruary 2012-July 2018\r\n-Performance and Discipline Management, Engagement and Development\r\n\r\nQuality Analyst\r\nHinduja Global Solutions\r\nJuly 2009-January 2012\r\n-Audited transactions based off client guidelines.\r\n\r\nQuality Analyst\r\nAccenture Philippines\r\nApril 2006-July 2009\r\n-Audited transactions, partnered with Operations.\r\n
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