Implementation Consultant Required in LA, USA

Skills Provision is searching for an Implementation Consultant to join a Software company in Los Angeles, United States.

The successful candidate will be responsible for the overall planning, coordination, and delivery of software implementation projects

Duration: 2-year contract.

Salary & Benefits

• $105,850 pa
• Benefits package available

The Role

• Provide internal and external application consultancy services
• Manage user training sessions
• Carry out business process review and analysis of client requirements
• Ongoing client communication
• Document business requirements and brief the technical team
• Serve as a liaison between the client and the company’s technical team
• Provide project management / coordination of implementation projects
• Coordinating, planning, and following up on project meetings (internal and external)
• Project planning and follow-up (developing and updating project plans, highlight reports, etc.)
• Become the company’s owner of statutory returns, exams, etc
• Communicate with other departments
• Communicate with the Development Department regarding client issues logs and change requests for inclusion in project plans and advancements of issues
• Communicate with Admin regarding the department’s monthly billings, as necessary
• Escalate outstanding issues to management as necessary
• Internal Process Improvement
• Take active role in identifying, communicating, and advancing internal process improvement suggestions/initiatives
• Participate in company-wide cross-departmental initiatives

Requirements

• Minimum of 10 years’ experience within the implementation management sector
• A supporting degree is preferable but not essential
• Project management experience
• Ability to organise and deliver software requirement workshops
• Ability to deliver training sessions
• Ability to gather business requirements from a variety of sources including ability to discuss business needs with senior level client representatives
• Confident of converting leads into software requirements
• Document business requirements and discuss with technical team
• Excellent written and oral communication skills
• Proven presentation and training skills
• A self-starter with ability to prioritize and manage own workload
• Strong attention to detail and follow-up skills
• Good problem-solving and team skills
• Positive outlook and strong people management skills

Skills Provision is an ethical international recruitment agency, as such our adverts do not discriminate with regards to age, race, gender, colour, creed, religion, sexual orientation, disability and nationality.