Field Service Engineer Needed in Canada

Skills Provision is searching for a Field Service Engineer for a company in Canada.

Sector: Engineering

Location: Calgary Canada

Position: Permanent

Salary & Benefits

• C$72,000 pa
• Benefits package available

Role

• Study schematics, manuals, work instructions and other specifications in order to understand installations, maintenance and repair procedures.
• Be familiar with various levels of software.
• Be prepared with appropriate tools and supplies.
• Follow Service Coordinators directions to respond to customer issues.
• Contact customers directly when required.
• Travel to customer sites as needed to carry out repairs and maintenance.
• Complete service reports and communicate results directly customers.
• Update service databases with all activities and expenses.
• Gather logs, document software issues and forward to the relevant department.
• Communicate service and customer issues back to Service Coordinators.
• Instruct and train customers on proper system usage.
• Follow up on all open issues as directed and work to provide solutions.

Requirements

• Strong understanding of electrical systems and components.
• Minimum of 5 years working experience as a Field Engineer.
• Ability to read and interpret various electrical schematics, wiring diagrams and reference manuals.
• Knowledge of basic electronic theory.
• Strong IT skills.
• Ability to troubleshoot various systems.
• Exceptional oral and written communication skills.
• Work well under pressure
• Ability to constantly hit deadlines

Skills Provision is an ethical international recruitment agency, as such our adverts do not discriminate with regards to age, race, gender, colour, creed, religion, sexual orientation, disability, and nationality.