Customer Success Manager wanted in the UK

Skills Provision is seeking a Customer Support Manager for a successful company in Gloucester, UK.

Salary & Benefits

• Attractive Salary of £40,000-£50,000 p/a
• Extensive Benefits package available

The Role

• Schedule training times and dates with the end customer
• Manage customer issues related to both technical and project matters
• Build long-lasting relationships with customers and business partners
• Analyse customer feedback to further develop the support to customers
• Assist with the installation and commissioning
• Perform acceptance testing on-site with the customer
• Produce post-installation site reports

Requirements

• 5 years of experience in a similar role
• Excellent communication skills
• Comprehensive understanding of principles and protocols
• System administration level knowledge
• Ability to work independently and under pressure from demanding customers
• A methodical approach to carrying out procedures and recording the results

Skills Provision is an ethical international recruitment agency, as such our adverts do not discriminate with regards to age, race, gender, colour, creed, religion, sexual orientation, disability, and nationality.