Sales Officer with 7 years UAE experience

EMIRATES NBD (2013–2016)\r\nSales & Services Officer\r\n Achieved the sales in diversified products (Auto loans, Personal loans and Credit cards)\r\n Maintaining relationships with existing customers to introduce new products by calling or visit if necessary.\r\n Establish and maintain business relations and generate new business.\r\n Ensure high level of consumer satisfaction by building and maintaining good relationship with potential customers.\r\n Analyzed loan applications of different applicants and approved or denied them, all in consultation with superiors.\r\n Verifying the documents and submitting with 100% success ratio\r\n Initiate and close deals.\r\n\r\nCall Center Representative\r\n Greet clients over the phone and inquire into their purpose of calling.\r\n Listen carefully to clients and make notes of information both mentally and actually.\r\n Ask questions to determine nature of problem or query.\r\n Provide clients with information asked for.\r\n Verify clients by asking predefined date of birth, name and passcode questions.\r\n Provide clients with information once verification has been established.\r\n Executed financial transactions according to bank policies and procedures.\r\n Assist clients through online and phone banking problems.\r\n Resolved escalation calls in which customer was asking for supervisor.\r\n Provide clients with information on account status and check / instrument clearance.\r\n Training and monitoring new joiners.\r\n\r\nAL MANARAH SERVICES\r\nSales & Customer Service Representative (2011–2013)\r\n Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.\r\n Listen attentively to caller needs to ensure a positive customer experience.\r\n Access electronic and paper cataloging systems to look up product information and availability.\r\n Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.\r\n Excel within a service-oriented company, demonstrating a talent for communicating \r\n Ensured customers were satisfied with every part of the flooring experience, from initial greeting through order completion.\r\n\r\nROYAL BANK OF SCOTLAND (RBS)\r\nAbu Dhabi Commercial Bank (Account Opening Department)\r\nData Entry Executive (2008–2010)\r\n To ensure all required docs are available prior to opening account.\r\n Opening accounts for companies, individual salary applications for Current A/C, Saving A/C & Staff A/C, Lifestyle A/C and Prestigious account for international and VIP clients.\r\n Scanning of signatures for the designated accounts and access for the accounts.\r\n A/C closures and terminations of files for the respective clients/firms.\r\n Sending files and documents, maintaining records off all documents and retrieving documents and files from ware house (info fort)\r\n Removing the Liens from the accounts, freezing and creating a dummy A/C.\r\n Handling cheque book requests and verification of client’s signature.\r\n\r\nGHANTOOT BUILDING CONTRACTING EST\r\nReceptionist cum Office Assistant (2006–2007)\r\n Answers telephone and greet visitors giving general information in response to inquiries; delivers oral and written messages to unit members. \r\n Files correspondence, memorandum, reports and other materials alphabetically, numerically or by other prescribed method.\r\n Processes documents or forms according to instructions.\r\n