Records Manager seeking work in UK

Joy Palace Hotel\r\n\r\nCompliance Officer- Jan 2018- To date\r\n\r\n\r\n\r\nmaintaining statistical and financial records of clients using Crystal ERP system software\r\n\r\nplanning maintenance work, events and room bookings.\r\n\r\nWorking in an office environment, primarily over the phone and email \r\n\r\nLiaise with companies, to arrange their hotel booking requirements \r\n\r\nArrange meetings requirements and source venues for meetings \r\n\r\n- Build rapport in addition to offer excellent customer service \r\n\r\nhandling customer complaints and queries and resolving immediately\r\n\r\nDaily check on guests feel of our facility and area they feel need improvement\r\n\r\npromoting and marketing the business.\r\n\r\nensuring compliance with health and safety legislation and licensing laws\r\n\r\nCouncil of Legal Education - Langata RD Office Park Karen\r\n\r\nSNR Examination Officer Records and Administration November 2015 – Aug 2017\r\n\r\n\r\n-Providing Customer care to law candidates, both local and international registering for bar examination, staff and visitors, signing of individual performance contract with the director of examination -Providing general administrative/coordination of exam process. Data capturing of student information into the system from registration to all examination process upto printing of transcript and certificates\r\n\r\n\r\nJomo Kenyatta University of Agriculture and Technology - Karen Campus Nairobi\r\n\r\nSNR Records Officer April 2013 – October 2015\r\n\r\n\r\n-Management of student records -In charge of facilitating advertisement of programs on offer -in charge of admitting and registering students after documents verification and authentication using ERP system software\r\n\r\n\r\nVision 2030 Delivery Secretariat, Ministry of Planning - Director General\'s Office Nairobi\r\n\r\n Records Officer January 2012 – March 2013\r\n\r\n\r\n-Development, implementation and maintenance of records -Manage timely delivery of both internal/external incoming and outgoing mail -overseeing the functions of Registry and documentation unity of the secretariat \r\n\r\n\r\nUniversity of Nairobi Personnel Department - Main Campus Nairobi\r\n\r\nRecords Clerk January 2004 - December 2011\r\n\r\n\r\n-Providing customer care to students, staff and visitors -Update College performance contract management information system -Ensuring that all information received are indexed, filed in both general and personnel Registry\r\n\r\n\r\n