Personal/Executive Assistant

Administration Officer, 03/2019 to Current \r\nDepartment of Work and Pension\r\n\r\nManaging 50+ Incoming and outgoing calls per day for a busy Governmental Office. Recording meeting minutes for documentation purposes. Personally managing over 750 customer accounts. Producing detailed reports using Microsoft Word and Excel. Dealing with Senior Management daily in order to improve the service. Organising travel and accommodation for Senior Executive Officer weekly as well as budgeting expenses related to the business trip. Arranged Senior level meetings for termly conferences based in Kent and London.\r\n\r\nFacilities Co-Ordinator, 10/2018 -03/2019\r\nInsight Behavioural Ltd\r\n\r\nDelivering an exceptional level of service to Owner of Company as well as clients by dealing with concerns and answering policy related questions. Managed household budgets of over £60000 and allocated expenditures for travel, property and maintenance requirements. Organised projects and events for clients and staff members. Researched and collected options for best pricing on hotels, flights and home furnishings. Organised personal and professional calendars and supplied reminders for upcoming meetings and events. \r\n\r\n\r\nOffice Manager/Personal Assistant, 01/2018 - 07/2018\r\nKent County Council \r\n\r\nDealing with incoming calls and booking appointments for domestic and international stakeholders. Using financial packages to produce purchase orders as well as being involved with organising and booking business travel. Approving travel expenses for 5 senior level staff members. Dealt with adhoc tasks handed out by Head of organisation. Hired, managed, developed and trained staff. Established and monitored goals, conducted performance reviews and administered salaries for staff members.