Office/ Personal Assistant searching for new challenges

Tutoring \r\nLearning new languages and engaging with people of different or diverse cultures \r\nReading \r\nWatching wildlife documentaries \r\nTravelling \r\nBuilding \r\nInternational Law \r\n

OFFICE ADMINISTRATOR - 2023 till date \r\nMIVE LEGALS \r\n\r\nProvided administrative and clerical support to attorneys specialised in litigation \r\nOrganised physical storage of files and maintained electronic storage of files ensuring 99.9% efficient retrieval of files \r\nDrafted correspondence, and communicated with clients, opposing counsel, and courts personnel professionally and effectively \r\nManaged office correspondence and ensured 100% stored documents and communications\r\nResponded to client inquiries via phone call and email, ensuring prompt and professional service \r\n\r\nCUSTOMER SERVICE REPRESENTATIVE 2019-2021\r\nHallmark Integrated Farms & AGRO Allied Ltd \r\n\r\nHandled inquiries and resolved issues from customers maintaining a professional and friendly demeanor \r\nSupervised other agents and team members to ensure adherence to professional customer service \r\nIntroduced electronic storage of customer records, resulting in reduced document volume by more than 90% and ensure secured documentation \r\nCollaborated with sales and marketing to relay customer feedback which yielded a stronger relationship with customers, boosting patronage by 20%\r\nStayed informed about product updates, industry trends and company policies to provide accurate and up to date information to customers