Jan 2017- July 2019 \r\n\r\nDiploma in Information communication Technology\r\nHemland College of professional and technical studies\r\n\r\n\r\nJan 2016- Mar 2016\r\n\r\nCertificate in computer packages\r\nPetanns institute of business studies\r\n\r\n\r\nJan 2012 - Nov 2015 \r\n\r\nKenya Certificate of Secondary Education \r\nKanjuku secondary school\r\n\r\nJan 2004 –Dec 2011 \r\nKenya Certificate of Primary Education\r\nMukuyu-ini primary school
Travelling \r\nSwimming
AUG 2020-MAY 2022 \r\n Proto Energy Limited Position: Office Admin\r\nResponsibilities:\r\nEnsuring the office is in order\r\nEducating customers about the LPG system installed on cars\r\nUpdating the system\r\nPreparing daily reports\r\nKeeping records of customer interactions comments and complains.\r\nResponding promptly to customer inquiries.\r\nEnsure customer satisfaction and provide professional customer support.\r\n\r\n\r\n\r\nAUG 2019– JAN 2020\r\nINTSOFT(K)LIMITED \r\nPosition: customer support staff\r\nResponsibilities:\r\nMaintaining optimum level of customer satisfaction and identifying all customer issues and resolving them.\r\n System testing.\r\nDocumenting and demonstrating solutions\r\nWalking customer through solution\r\n
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