Business Development Manager\r\nNew Business Manager\r\nB2B Consultant
CAREER & EDUCATION HISTORY\r\n\r\nNew Business Manager – CloudSocius Ltd - B2B - London, \r\nSept 2014 – May 2015\r\nBusiness Development Manager\r\n\r\nResponsibilities\r\n\r\n• Gather and document functional requirements and assist in the development of client business processes.\r\n• Design and analyse system solutions utilising standard Salesforce functionality/applications, custom force.com development and ISV applications.\r\n• Work collaboratively with specialist Apex/Visualforce developers in building advanced solutions and document system design requirements.\r\n• Manage all aspects of projects including planning, timelines, budgets and project meetings.\r\n• Lead the consultation process with clients throughout the project lifecycle.\r\n \r\n\r\n\r\nNew Business Manager – Citycom Technologies Ltd - B2B - London, Bank \r\nApril 2010 – August 2014\r\nNew Business Manager\r\n \r\nThis role involves new business providing mobile and converged solutions from Vodafone\'s portfolio that includes OneNet, Microsoft Office Suite355, Mobile Voice and Data as well as Citycom Technologies’ own Fixed Line and ESE Mobile solutions. Citycom Technologies are Vodafone\'s & O2 Gold Partner managing over 10,000 connections’ with the network.\r\n\r\nResponsibilities\r\n\r\n• Responsible for meeting sales goals and overall quality of service. \r\n• Conduct sales and marketing calls to book meetings with potential clients. \r\n• Call and personally visit potential, new and existing customers to facilitate new business. \r\n• Perform client presentations articulating the value proposition of product, solution, and service offerings from the Citycom Technologies & Vodafone & O2 portfolio. \r\n• Maintained a high profile in the professional and business communities. \r\n• Skilled in cold calling, consultative selling, negotiating contracts, forming alliances and partnering with others. \r\n• Monitored new account success by contacting customers at scheduled intervals. \r\n• Managing a number of high profile and valuable contracts and accounts as well as developing and maintaining an account base \r\n• Identifying the key decision makers and influencers within a business and then targeting them. \r\n\r\n \r\nOffice Administrator – Gomes & Gomes Ltd - Portugal \r\nMar 2008 –Mar 2010\r\nImporters of cashew nuts, Family Run Business. \r\n\r\nResponsibilities\r\n\r\n• Managing paperwork for orders and deliveries.\r\n• General administration and telephone contact.\r\n• Production of marketing literature when needed.\r\n\r\n\r\nSales Executive – LBM Intelligent Contact - B2B – Manchester, Stockport \r\nMay 2006 – Mar 2008\r\nO2 SME Mobile Contracts.\r\n\r\nResponsibilities\r\n\r\n•Advising consumers and SME customers on various O2 packages to suit their personal or business needs. \r\n•Inviting consumers and SME customers in for a review of their account, exploring new products or look at money saving opportunities. \r\n•Building key relationships with local businesses, organising local business events. \r\n•Maximising on sales and opportunities whilst managing four KPI’s. \r\n•Exploring customer needs and wants, offering suitable products.\r\n\r\n\r\nTelesales Executive – Dial a Phone – B2C – London, Bank \r\nSept 2003 - May 2006\r\nT-Mobile consumer contracts \r\n\r\nResponsibilities\r\n• Cold calling customers in for a review of their account, exploring new products or look at money saving opportunities.\r\n• Ensuring great levels of customer service at all times.\r\n• Hitting target of 1 sales per day.\r\n
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