userskills like '%it support specialist%' or userskills like '%business development%' or userskills like '%project management%' or userskills like '%customer support%'Select id, profile_id, post_title from profiles_meta where 1=(userskills like '%it support specialist%' or userskills like '%business development%' or userskills like '%project management%' or userskills like '%customer support%') and profile_id<175659 order by profile_id desc limit 0,10

IT Support Specialist, seeking work in Kenya and Remote

Available
A highly motivated and results-oriented ICT profesional with a strong passion for harnessing cutting-edge technology, innovation, and resilience to drive strategic business and organizational mission.Offering over 5 years of experience in delivering exceptional IT support service delivery across diverse cross functional IT environment.
Demonstrated ability to effectively troubleshoot an dresolve technical issues promptly with proficient in systems networking, systems administration, cloud computing infrastructures, and delivering top-noth end -user customer support services.
I come with a deep understanding of ITIL principles an dIT service delivery management, coupled with adaptability in a fast-paced and dynamic work environment. I am a didicated collaborative team player woth excellent independent working skills. Committed to leveraging technologies, in all areas of cloud computing solutions, CRM and ERP systems, networks, system administration, end-user/customer support, sales and digital marketing expertise to propel any business and organizational sucess.
Serial No: 175659
Skills keywords: business development, customer support, it support specialist, project management
List Of Qualifications & Related Skills:

IT Service Delivery: Proven ability to provide It technical support for different systems\r\nCloud Infrastructure: Proficient in working with leading cloud solution platforms such as AWS, Microsoft Azures, GCP among others.\r\nITIL principles: Souns understanding of ITIL frameworks and best practices for IT service management, change management, vendor management and IT service level agrements delivery.\r\nCustomer Support Service: Strong focus on delivering exceptional customer servce, ensuring customer satisfaction and resolving issues effectively.\r\nSystems and Networks: Proficient in managing and maintaining of networks infrastructure. including LAN, WAN, and firewalls.\r\nSoftware Engineering: ;Knowledge in software applications development methodologies and programming framework languages including langueges like PHP, Python, Javascript etc.\r\nDigital Marketing: Experience in digital marketing strategies and tools,, includig social media marketing, search optimization (SEO), e-mai marketing an data analytics.

Interests & Hobbies:

Great skills in It service delivery, project management, business development, IT operations, customer support, sales and digital marketing.\r\nHobies in research, technology Innovations volunteering and hiking project and activities.

Previous Employment Details:

Kenya Community Development Foundation- Programme Officer TechSoup Kenya & IT, May 2022 - Present\r\nKenya Community Developmet Foundation- ICT Support and Digital Customer Service TechSoup Kenya. April 2021- April 2022\r\nSunvait Network Limited- IT Technical Support & Customer Service Support, June 2020- Jan 2021\r\n

Current location:  Nairobi County, Kenya - View on map
Nationality: Kenyan
Preferred Sector of Employment:  IT and Technology, education and training, other
Spoken languages: english, Swahili
Location I am interested in working: Anywhere





popup-img