IT Manager seeks role in Saudi Arabia

ERP system administrator ​Daewoo International Co LTD Sudan 2009 - 2015\r\nRoutinely review departmental system issues for containment and improvementnt ideas\r\n• Work with functional leaders to implement containment and improvement ideas\r\n• Configure all aspects of Microsoft Dynamics SL\r\n• Configure and maintain Dynamics SL administrative tasks such as User Management, Configuration and Deployment\r\n• Maintain interfaces with external software packages via excel, XML or SQL\r\n• Basic AD Administration and overall environment responsibility in multi-instance SL environment\r\n• Design, develop, test and monitor plans for SL security implementation\r\nFunctional level knowledge of the following SL modules: System Administration, Management, General Ledger, Accounts Payable, Accounts Receivable, Cashbook, , Fix assist , Inventory Management and Product Information\r\nBackup & Recovery SQ servers 2008\r\nAdministrators Windows 2008R2\r\nIT Quality Assurance ICDL GCC FOUNDATION Dubai​Jun 2007 NOV 2008\r\n• Design, develop and support user interface testing application and regression testing software.\r\n• Test software applications for reliability and stability.\r\n• Develop test plans, QA processes and test cases for product management and software development teams.\r\n• Implement testing programs to perform quality assurance on database applications including negative testing and usability.\r\n• Lead projects to perform quality assessments that expose security flaws, reveal defects and identify areas of optimization.\r\n• Design automated testing scripts with oversight for deployment of tests by QB analysts.\r\n• Create quality assurance documentation and reports using a variety of diagnostic tools.\r\n• Develop software testing policies, best practices and guidelines.\r\n• Maintain database with product defects, user reviews, survey information and functional improvements.\r\n• Coordinate with product development teams and software engineers to recommend solutions to maximize performance and efficiency.\r\n \r\n \r\n \r\nTechnical Support Manager - Emirates College of Technology- Abu Dhabi Mar 2001-May 2007\r\n• Innovative and articulate technical support professional with 6 years of work history working in help desk, IT support and networking environment.\r\n• Proficient with network hardware such as hubs, routers, servers and cabling.\r\n• Strong knowledge of support desk software and ticket tracking systems.\r\n• Excellent communicator, capable of explaining complex technical issues quickly and easily, ensuring timely resolution of problems.\r\n• Install, configure and maintain software applications, operating systems, administration and network monitoring.\r\n• Diagnose and repair internet service. LAN networks, wireless and email failures.\r\n• Manage migrations of major business applications.\r\n• Oversee backup and recovery of critical data.\r\n• Configure new and existing network systems and hardware.\r\n• Training staff members on productivity software and proprietary applications.\r\n• Set up administrative passwords and directory permissions\r\n• Install and maintain anti-virus, firewall and security.\r\n• Trained and certified in technical support and networking