Import Sales Supervisor seeking employment in Doha

CMA CGM | Liverpool | Import Inside Sales Supervisor \r\nJuly 2015 – Present\r\n\r\n• Pricing for various trade areas covering UK imports (Med/US/WAF/BALTIC/EAF/FAL) \r\n• Liaise closely and develop good working relationships with relevant Head Office Trade Managers \r\n• Produce weekly business plans/monitoring vessel performance.\r\n• Focus on increasing Med trade imports, which grew by 22% \r\n• Managing the day to day running of the team of 10\r\n• Perform Annual performance Appraisals and 1-2-1s / Train new Team members\r\n• Regular engagement with Customers to generate new/increased cooperation\r\n• Create new practises within the team to streamline processes.\r\n• Assist the team with any problem solving issues.\r\n• Daily use of CRM SAP/LARA and 3rd party platforms.\r\n• Hitting KPI’s for sales targets and team management.\r\n\r\n\r\n\r\nCMA CGM Head Office | Marseille | FAL WB Corporate Tender Desk \r\nJuly 2014 – July 2015\r\n\r\nDuties included: \r\n• Quoting strategic Group Customer tenders\r\n• Analysing market trends to suggest pricing policy to Trade Vice President\r\n• Acted as an intermediary between the Global Account team and the Line\r\n• Created forecasting reports\r\n• Ensuring all Tenders were submitted within the deadline\r\n• \r\n\r\n\r\nCMA CGM | Liverpool | Senior Customer Care Advisor - Import Deliveries \r\nMay 2011 – July 2014\r\n\r\nDuties included:\r\n• Assist Team Leader in the day to day management of the team\r\n• Inputting deliveries into transport system\r\n• Liaising closely with the Intermodal team to ensure Customer’s expectations are met\r\n• Having good knowledge of BOL and legal requirements.\r\n• Dealing with Invoice disputes\r\n• Team reporting (ensuring KPI targets are hit etc)\r\n\r\n\r\n