Hard working, Good communicator, great negotiator

My interests includes reading,listening to music and watching socio-political tv programs.\r\nReading is my first love. I live by the words and wisdom of great minds all over the world. In my spare time, you can easily spot me buried in a book. I enjoy fictional works as well as books bordering on politics or science and technology.\r\nI also enjoy listening to gospel music as well as hip pop and high life music .\r\nI love learning more about the world around me, most importantly about the socio- economic policies of my country. Hence my penchant for watching BBC news as well as Aljazeera news.

SPEEDY TECH GH. Ltd (Sep.2023 - Nov 2023)\r\n\r\nTeam Leader/ Call Centre Agent \r\nPresided over a team of ten call centre agents.\r\nProspected for new clients through calls and emails on behalf of the company.\r\nActed as the first point of contact between newly acquired clients and the company.\r\nExplained products and services as well as company policies to clients over the phone.\r\n\r\nWebhelp Ghana Ltd.( AMAZON)\r\n(Feb. 2023 - June 2023)\r\nCustomer Service Advisor \r\nHandled customer inquiries, answered questions and queries in person and over the phone.\r\nIdentified opportunities to enhance customer experience and turned dissatisfied customers to happy customers.\r\nProvided support and a comprehensive product/service information to customers.\r\n\r\nDocuPro Gh. Ltd. (Oct. 2021-Nov. 2022)\r\nData Entry Clerk \r\nAssisted the lien department by uploading over 2000 clients information using both excel and WPS effectively.\r\nExtracted data of patients from various sources and managed it in an organized computer system.\r\n