Executive Assistant with Project Management Experience

Since June 2007 - Private Concierge and Executive Assistant - Freelance, UAE.

• Personal assistant to businessmen temporarily based in the UAE.
• Private Concierge to VIPs (Sophia Loren, TV presenters and football players, etc).
• Services provided (but not limited to):
  
  • Routine workflow administration: complete correspondence, personal and business diary management (including travel and dining), arranging and coordinating meetings, managing and maintaining executives schedules
  • Compiling, processing and analyzing data based on research objectives and preparing reports and summaries, distributed them whenever necessary
  • High level of international client and VIP liaison
  • Developing working relationships with internal staff and external clients
  • Full administrative and investigative support and back up assistance to other Executive Assistants as and when required
  • Followed up and ensured that orders given were routed, executed and monitored in a timely and efficient manner.
• Office manager: assisted and managed the start up for newly created companies.
• Pier supervisor: coordinated a team of 40 to 50 people during the turn-around days of cruise ships at Port Rashid (Princess, Royal Caribbean, Azamara).
• Ad hoc project management (coordinated up to 40 foreign exhibitors to trade fairs) and event management (fundraising events, from sponsorship to management).
• Destination consultant for an international relocation company.

• Developed operational policies, procedures and standards, including customer/business/customer communications standards.
• Responsible for marketing and branding strategies.
• Prepared and followed up on marketing plans and budget.
• Directed market intelligence and analysis on current and potential customers.
• Created and supervised the Customer Service department.
• Created the corporate identity for the newly created group of companies.
• Directed the development of a marketing database.
• Head of marketing team (4 people).

• Acted as secretary and as the right arm of the CEO.
• Collected information to prepare documents and reports.
• Represented the CEO during meetings and in Court of Laws.
• Administrated the office and managed a team of 12 people.
• Followed up on orders given.
• Ensured that orders given were routed, executed and monitored in a timely and efficient manner.
• Prepared executive summaries.

• Acted as secretary and as the right arm of the CEO.
• Collected information and executive summaries to prepare documents and reports.
• Represented the CEO during meetings and in Court of Laws (with legal Power of Attorney).
• Investigated a case of industrial espionage on behalf of the CEO.
• Followed up with managers of other divisions and ensured that orders given were routed, executed and monitored in a timely and efficient manner..
• Administrated the office and managed a team of 4 people and 2 secretaries.