- 3 years of professional experience in data entry and high proficiency in typing with 110-135 wpm and basic knowledge of HTML\r\n\r\n - 1 year of excellent call center and customer service experience\r\n\r\n - 12 years experience in keyboard typing with remarkable accuracy\r\n\r\n - Maintained logs of activities and completed work using verbal and written communicational skills\r\n\r\n - Experiences in data management, maintaining documents and financial records and reports with the use of software codes\r\n\r\n - Located and corrected information errors to verify accuracy\r\n\r\n - Proficient with Adobe Software such as Photoshop, Audition for sound editing skills\r\n\r\n - Additional knowledge of After Effects and Premiere for video editing, and Flash along with Microsoft Office Suite Software such as Word, and Excel.\r\n
WORK HISTORY\r\nNOVEMBER 2015 - OCTOBER 2016 \r\n\r\nCustomer Service Representative BestBuy.ca | Melissa Berry | Millennium1Solutions | Ottawa, ON, Canada\r\n\r\n - Delivered quality service by accurately assessing and responding to customer needs, and recommended appropriate options and solutions for a variety of situations\r\n\r\nSEPTEMBER 2015 - NOVEMBER 2015\r\n\r\nE-Commerce Fulfillment Specialist | Melissa Berry | Millennium1Solutions |Ottawa, ON, Canada\r\n\r\n- Provided excellent customer service responding to all inbound and outbound inquiries\r\n\r\n APRIL 2014 - JULY 2014\r\n\r\n Scene Planner | 9 Story Media Group | Toronto, ON, Canada\r\n\r\n - Used software such as Adobe Flash to plan Layout Scenes and Props\r\n\r\n JANUARY 2010 - JANUARY 2011\r\n\r\nData Entry Operator | Davis and Henderson | Davis and Henderson | Ottawa, ON, Canada\r\n\r\n- Processed and calculated fees for insurance claims for Sun-life resulting in 80-120 claims per day with 110-135 wpm with accuracy\r\n\r\n \r\n\r\n
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