userskills like '%UNIX%' or userskills like '%oracle sql%' or userskills like '%oracle pl/sql%' or userskills like '%ITIL%' or userskills like '%production support%' or userskills like '%application support%' or userskills like '%weblogic%'Select id, profile_id, post_title from profiles_meta where 1=(userskills like '%UNIX%' or userskills like '%oracle sql%' or userskills like '%oracle pl/sql%' or userskills like '%ITIL%' or userskills like '%production support%' or userskills like '%application support%' or userskills like '%weblogic%') and profile_id<41487 order by profile_id desc limit 0,10

CV,Unix App Support Seeking Job in Gulf

Available
Serial No: 41487
Skills keywords: 
Current location:  Tamil Nadu, India - View on map
Nationality: indian
Preferred Sector of Employment:  IT and Technology, Oil, Gas and Energy, Pharmaceutical and Science
Spoken languages: english, Tamil
Location I am interested in working: Anywhere

 

Professional Summary

 

  • 5.5+ years of experience in L1/L2/L3 Support in Telecom/Education/Insurance domains
  • Experience in analysis, maintenance and enhancements of the applications
  • Strong Knowledge and Experience in SQL, PL/SQL and UNIX shell Scripting.
  • Created 30+ shell scripts for Log Analysis/File Transfers/Report Preparations and other BAU activities.
  • Created Multiple PL/SQL Packages/Procedures/Functions/Triggers
  • Created few Log Analysis Windows Batch Scripts for Business Requirements.
  • Working experience in Weblogic Servers, Deployments and Environment Preparations.
  • Handled Weblogic manage servers/Admin servers and Weblogic related issues like stuck thread, etc.,
  • Working experience as Oracle App DBA Support Activities
  • Working experience on UNIX Operating system.
  • Working experience on ASG (Application support Group) activities and provides L2/L3 support for British Telecom (UK).
  • Working experience on ITIL process and mainly focusing on Incident management, problem management and change control.
  • Working experience on LIVE deployments
  • Flexibility to handle different roles as per project requirements and work seamlessly with multiple teams.

Achievements

 

  • Delivered multiple shell scripts for checking application health and worked on multiple automations in Unix Shell Scripting, PLSQL and few Windows batch scripts.
  • Actively involved in Application jobs monitoring and detecting the code bugs, has driven and coordinated with interface teams until the bug got fixed
  • Have taken ownership of complete night shift monitoring and maintenance activities and played a vital role in stabilizing the code issues and server issues occurring during night shift monitoring
  • Prepared numerous KEDB(Known Error Database ) documents and process flow and data flow documents for some core shell scripts and PLSQL stored procedure of the Application
  • Educating the fresher and the team with the issues I faced and the issues I learned from my mentors in the Application
  • Trained fresher of the team effectively
  • Appreciated by management for wonderful co-ordination with interface teams and as well change management teams during major deployments and successful implementation of deployments.
  • Acquired excellent interpersonal and managerial skills during the tenure with the Company.
  • Provided Extended and Excellent Support during major deployments to prevent backlogs in data loading activities and new code issues

 

 

Project Details

 

Project Name BRITISH TELECOM – BT
Client British Telecommunications
Software

Operating System

 Unix (Solaris)
 

Technical proficiency

 SQL, PL/SQL & Shell Scripting.
 

Database

 Oracle 10g
 

Tools

 Amdocs Bridge Clarify, TOAD, Putty and SQL Developer
Roles & Responsibilities

 

  

  • Provide L2/L3 Application support for the BT clients as an ASG member
  • Creating SQL & PL/SQL codes for enhancements and for day today activities.
  • Creating shell scripts for new releases and for day today activities.
  • Accepting and resolving the incidents raised by the users or clients as per Incident Management.
  • Monitoring data flows between the systems (upstream & downstream applications)
  • Raise Incident / Problem Record / Change Record through bridge clarify to solve application & server issues.
  • Problem solving through coordination with 3LS team, DBA & UNIX 3L team.
  • Deploying the change request as per change management.
  • Providing 24*7 supports to ensure the application and resources available at all time as per availability management.
  • Resolving/debugging the live issues in the application and the servers
  • Providing Root Cause Analysis (RCA) for the raised cases.
  • Application related process monitoring and troubleshooting.
  • Participate & Co-ordinate in various server & application functionality upgrades.
  • Analyzing faults in the system and providing solutions in the agreed SLA timings.
  • Coordinating with the interface teams, E2E teams, UNIX and DBA Teams at the time of Deployment.

 
Duration July 2010 to Aug 2013 Team Size 14

 

 

Project Name Blackboard – BB
Client Blackboard
Software

Operating System

 Unix (Solaris)
 

Technical proficiency

 SQL, PL/SQL & Shell Scripting, JAVA.
 

Database

 Oracle 10g
 

Tools

 Salesforce, Perforce TOAD, Putty and SQL Developer
Roles & Responsibilities

 

  

  • Provide L2 Application support for the BB clients
  • Creating SQL & PL/SQL codes for enhancements and for day today activities.
  • Creating shell scripts for day today activities.
  • Accepting and resolving the incidents raised by the users or clients as per Incident Management.
  • Monitoring data flows between the systems (upstream & downstream applications)
  • Resolving/debugging the live issues in the application and the servers
  • Providing Root Cause Analysis (RCA) for the raised cases.
  • Application related process monitoring and troubleshooting.
  • Participate & Co-ordinate in various server & application functionality upgrades.
  • Analyzing faults in the system and providing solutions in the agreed SLA timings.
  • Providing 24*7 supports to ensure the application and resources
Duration Aug 2013 to Jan 2014 Team Size 8

 

Project Name Retail Dev PS
Client ATT
Software

Operating System

 Unix (Solaris)
 

Technical proficiency

 Weblogic, Shell Scripting & SQL
 

Database

 Oracle 10g
 

Tools

 Putty, iTrack
Roles & Responsibilities

 

  

  • Providing Weblogic Configuration Support for ATT Client
  • Creating shell scripts for day today activities.
  • Analyzing and Resolving Weblogic related configuration issues
  • Deploying the Builds in Linux/Unix servers in daily basis in staging Environments for various testing teams
  • Supporting Testing and Development Teams for various Weblogic Configurations/Deployment Related Issues
  • Preparing Weblogic Environments For Upcoming Releases
  • Accepting and resolving the incidents raised by the users or clients as per Incident Management.
  • Participate & Co-ordinate in various server & application for functionality upgrades.
  • Analyzing faults in the system and providing solutions in the agreed SLA timings.
  • Providing 24*7 supports to ensure the application and resources
Duration Aug 2013 to till date Team Size 8

 

Project Name DnP
Client Liberty Mutual – LM
Software

Operating System

 Unix (Solaris)
 

Technical proficiency

 Shell Scripting
 

Tools

 BMC Remedy, Putty, Introscope, HP Vugen, BSM
Roles & Responsibilities

 

  

  • Handling a 6 members team.
  • Provide L2 Application support for the LM clients.
  • Creating shell scripts for new releases and for day today activities.
  • Accepting and resolving the incidents raised by the users or clients as per Incident Management.
  • Monitoring data flows between the systems (upstream & downstream applications)
  • Raise Incident / Problem Record / Change Record through bridge clarify to solve application & server issues.
  • Problem solving through coordination with 3LS team, DBA & UNIX 3L team.
  • Deploying the change request as per change management.
  • Providing 24*7 supports to ensure the application and resources available at all time as per availability management.
  • Resolving/debugging the live issues in the application and the servers
  • Providing Root Cause Analysis (RCA) for the raised cases.
  • Application related process monitoring and troubleshooting.
  • Participate & Co-ordinate in various server & application functionality upgrades.
  • Analyzing faults in the system and providing solutions in the agreed SLA timings.
  • Coordinating with the interface teams, E2E teams, UNIX and DBA Teams at the time of Deployment.

 
Duration May 2015 to Till Date Team Size 6

 

Experience

 

Organization

Designation

Duration

HCL Technologies

 Software Engineer

June 2010 – Aug 2013

 

Organization

Designation

Duration

CSS Corp pvt ltd

 System Analyst

Aug 2013 – Jan 2014

Organization

Designation

Duration

TechMahindra Pvt Ltd

 Sr. Software Engineer

Feb 2014 – May 2015

Organization

Designation

Duration

Cognizant Technology Solutions

 Technical Lead

May 2015 to Till Date

Educational Qualification

 

Course

Name of the institution

Year of passing/

University/ Board.

Percentage

BCA

Jamal Mohamed College,

Trichy-20.

April 2010/

Bharathidasan University, Trichy.

79

DCA&MDTP

Computerized Calligraphy Training Center, Jamal Mohamed College,

Trichy-20.

July 2008/

Ministry of Human Resource Development, India.

75

H.S.C.

Khajamian Higher Secondary School, Trichy-20.

May 2007/

State Board.

66.2

S.S.L.C

Khajamian Higher Secondary School, Trichy-20.

May 2005/

State Board.

84.6

 

 

Technical Skills
Operating system UNIX (Solaris, Linux), Windows 98 / XP.  
  Languages SQL, PL/SQL
  Database Oracle 10g
  Scripting Language UNIX Shell Scripting, Windows Batch Scripting
  Middleware

Tools used

 Weblogic, Apache

Bridge Clarify, Toad, SQL developer, Putty, Salesforce, Perforce , BMC Remedy, Introscope, HP Vugen, HP BSM

 

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