Academic Qualifications

2014 Texas Woman’s University
Master’s in Business Administration
Master’s in Health Systems Management – Concentrations Sociology, Biology, Women’s’ Studies

2011
University of Texas at Arlington
Bachelor of Arts in Interdisciplinary Studies

 

Professional Skills

Personnel management: Team leadership, conflict resolution

Organization and communications: Research, presentations, marketing, event planning

Office administration: Scheduling, collections, billing, notary services

Software: MS Office Suite, Practice Master, tabs3, Oneapp Pro, Vision Scheduling, Centricity EMR, AllScripts EMR

 

Work Experience

CENTER FOR THORACIC SURGERY
ADMINISTRATIVE ASSISTANT
MAY 2015 – PRESENT

– Data collection and statistical analysis of patient encounters, surgeries and patient referrals for quality management

– Created and evaluated financial reports

– Handled all formal communication between physician practices including outgoing and incoming patient referrals

– Created and maintained databases for credentialing, patient satisfaction and quality management

– Credentialing for 8 physicians and 2 allied-professional staff

– Created and streamlined insurance verification protocols, used currently in three practices

– Created employee handbook, utilized in three practices

– Calendar management, administrative assistance and travel arrangements for Chief of Thoracic Surgery, Director of

Minimally Invasive Thoracic Surgery and Staff Thoracic Surgeon

 

RE-CRETE LLC, DECORATIVE CONCRETE STAINING
BUSINESS OFFICE MANAGER/CONSULTANT
JANUARY 2010 – MAY 2015

– Handled daily operations of small firm

– Management and training of staff

– Created and managed budgets, payroll and financials

– Organized and staff conventions

– Produced responses for Requests for Proposals

– Designed and implemented office policy and procedure and field manuals

 

METROPOLITAN ANESTHESIA CONSULTANTS, LLP
CREDENTIALER/EXECUTIVE ASSISTANT
OCTOBER 2012 – JANUARY 2015

– Maintained privileges and current licensing for 75+ anesthesiologists

– Handled application and re-application processes with 45 local hospitals and surgical centers

– Performed research and created reports regarding current legislature to ensure maintained compliance

– Created and maintained databases for patient encounters and credentialing

– Worked with several committees, taking minutes, creating reports and presentations and event planning

 

JIM ROSS & ASSOCIATES

ACCOUNTS SPECIALISTS/LEGAL ASSISTANT

AUGUST 2011 – OCTOBER 2012

– Maintained client and firm accounting including reconciling, auditing, billing and collections

– Produced client invoicing, financial statements and reports

– Helped create and manage budget

– Handled preparation and editing of legal correspondence, documents and files

– Arranged depositions and scheduled court appearances

– Training of new staff on policies and procedures and software (Tabs3 and PracticeMaster)

– Presented new ways of using software to staff, improving efficiency by 10%

 

PRIMROSE SCHOOL OF BEDFORD
TEACHER
DECEMBER 2010 – AUGUST 2011

– Taught curriculum to students. Responsible for projects and communication/relationship with parents, maintaining accreditation.

 

UNIVERSITY OF TEXAS AT ARLINGTON
STUDENT OFFICE ASSISTANT
JANUARY 2008 – AUGUST 2010

– Created spreadsheets, power-points and handouts for faculty

– Scheduling, setting up and taking down of meetings

– Staffed on-campus conferences

– Customer service with students and professors

– Clerical tasks

 

CENTRE FOR NEURO SKILLS
REHABILITATIVE ASSISTANT
MAY 2008 – MAY 2009

– Worked with patients with traumatic brain injuries

– Completed and maintained patient documentation and files

– In-home therapeutic programs including behavior modification, physical rehabilitation and occupational therapy as prescribed by therapists.

– Created policy and procedures handbook

– Acted as back-up office manager

 

 

 

 

 

 

 

 

 

 

 

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