PROFESSIONAL EXPERIENCE

 

Edutech Middle East LLC, Dubai, UAE : Since Aug ‘09

Project Lead, Information Solutions

Executed many successful Projects in GCC Region – UAE, Oman, Qatar, Kuwait, Bahrain, Saudi Arabia.

Accountabilities

ü Presales Activity – Giving Demo to customers, Preparing Project Costing.

ü Responsible for managing projects within the constraints of scope, quality, time and cost, to deliver specified requirements and meet customer satisfaction.

ü Direct the activities of project team members from initiation to completion of projects.

ü Create Scope Document, WBS, Project Status Report and conduct Project Kick off meetings.

ü Revise project plans, track project status and ensure project tasks are completed according to established timelines.

ü Utilize company standard change management, risk management, schedule management and issue management activities.

ü Develop and track project metrics to track progress and assess the project’s success

ü Maintain project documentation library. Ensure all current versions of project documentation are published to the library.

ü Closes all project documentation and archives appropriate records such as lesson learned.

ü Manage project resources, including virtual and remote teams.

ü Implementation of Information solutions products across GCC.

ü Product support & training for customers on Virtua Integrated Library Systems, Safari Montage Video Streaming Sever, Digital Repository System, Digital Assets Management system, Quidenus Robotics Books Scanner, Elims, Bibliotheca & MkSorting RFID Systems.

Abilities:

ü Project management at development and application levels.

ü Travel for conferences, consulting and customer training

ü Database Management with Oracle 10g and 11g

ü Writing simple to complex library based queries using SQL PL/SQL

ü Customization of web OPAC using HTML and CSS

ü Troubleshooting web reports using PERL

ü Writing complex to simple scripts using Shell Scripting and Bash

ü Installation, maintenance of LINUX, UNIX and SOLARIS servers

 

Ali & Abdul Karim Trading Co. (AATCO) L.L.C., Sultanate of Oman, Aug’ 07 – Jul’ 09,

IT Administrator

Accountabilities

ü Coordinate with Head Office & Factory users for daily routine activities and ERP techno / functional.

ü Looking after an ERP System (Orion 10.6) for the company.

ü Looking after Modules: AR, AP, Fixed Assets, GL, Sales, Logistics, Inventory, Maintenance, Payroll, Purchase & Manufacturing, Front End: Forms 10g & Back End: Oracle Database 10g, TOAD and Discoverer reports.

ü Testing of the customized package, installation of software & Users Training.

ü ERP Implementation (Mar 08 – Jan 09): Orion 10.6 ERP & TDABC (Time Driven Activity Based Costing).

ü Implementation with various phases of Implementation life cycle i.e. Business Process Study (BPS), Business Solution Mapping (BSM), User Training, Customer Solution Acceptance (CSA), and Data Migration & Go-live.

ü Reports Development: Developing new reports in Discoverer for various departments and management for better analysis and decision.

Project / Process

ü Business Process Study as per requirement of Business Logic for Time Driven Activity Based Costing (TDABC).

ü Business Solution Mapping based on Business Process Study.

ü Implementation of Orion Application server & Oracle 10g database Sever.

ü Perform the Data Migration from Orion 7.4 to 10.6 of Masters Tables.

ü Development of reports in Oracle Discoverer for Orion 10.6 for on Inventory, Quality, Production, Purchase and payroll modules.

ü Development of 3 Oracle Discoverer reports for Time Driven Activity Based Costing.

ü Coordinate for Go-Live.

ü Customer Solution Acceptance.

 

Hind Motors India Ltd., Chandigarh, India, Aug’ 05 – Jul’ 07,

System Administrator

Accountabilities

ü Implementation of Siebel 7.8.

ü Responsible for Activation & Deactivation of User IDs in Siebel 7.8 according to Users Job Profile.

ü Monitoring of Product Prices, Stock and Inventories of Cars & Accessories in CRM-DMS.

ü Looking after Users Problem related TATA Motors CRM DMS Partner.

ü Looking after an Integrated Online Transaction Processing System (OLTP) – NCCMS (customized package for internal working of all departments PDI, Service, Workshop, Accounts, Spare parts using VB 6.0 Oracle 9i and Crystal reports 8.0), modification, testing of the customized package & installation of software.

ü DBA activities i.e. backup & recovery of the database in oracle 9i.

ü Maintenance of the Hardware & Networking of 100 computers spread in 4 branches (Chandigarh, Mohali, Panchkula & Pinjore) using ISDN Modems and ICS & RAS services.

ü Configured and installed Red hat Linux Enterprise 3.0 as a Mail Server for internal and external mails of the company. Installed and configured Hardware Firewall, Centralized Anti-Virus software.

Project / Process

ü Implementation of Client PC’s as per the requirement of Siebel Application.

ü Data Migration of Stores Inventory from Old Inventory System to Siebel Application.

ü Development of 68 reports for Sales, Inventory & Service Modules.

ü Provide remote technical support through problem analysis and assistance.

ü Provide support product installation and functional questions.

ü Prepare implementation plan for live environments.

ü Provide User Training on Siebel administration, Monitoring of Product Prices & Stock to Power users of (Admin, Accounts & Stores Department).

 

Ches’nut Strategic Sales Sector 34, Chandigarh, Mar’ 04 – Jul’ 05,

MIS Executive

Accountabilities

ü Handling Daily MIS to BCD Airtel.

ü Handling Prepaid Complaints from all Punjab.

ü Ensure Audit Norms of Prepaid Enrolment form of Airtel.

ü Handles Database of the Ches’nut and Ensure Database and Software Maintenance.

ü Ensure Process Management and Build New Processes to Reduce Errors.

Project / Process

ü Developed Project “Premium Gold” for Ches’nut Strategic Sales An Airtel Outsource for the Punching of Mobile Numbers of Prepaid Connections of Punjab Region.

ü Generate Various MIS Reports (Eg. Pendency Report). Front End: Visual Basic 6, Back End : MS- Access , Reporting Tool : Crystal Report 9.0.

 

PROFESSIONAL SKIILS

þ Excellent Communication Skills, Presentation Skills, Leader Ship Qualities and Articulate Documenting Skills

þ Honor in Work Dedication, Task Initiation, Self Starter and Self Supervision.

þ Effectively worked in tight schedules to meet the dead lines.

þ Excellent Knowledge and Strong Working Experience in Customer Relation Ship Development.

þ Consistent Team Player and believes in team effort.

þ Completed Oracle 9i Certification Training form SSI Amritsar in 2001.

þ Completed Orion Technical Training Comprising of Database Objects and Data flow. (Covering all modules:- GL, AR, AP, Inventory, Purchase, Sales, Manufacturing, Maintenance, HRMS & Payroll) from 3i Infotech Limited, Dubai in 2009.

þ Completed 36 Hours PMI training based on PMBOK at Chicago Management Consultancy Dubai.

þ Completed RFID Systems Technology Training in Intellident – UK & Mk Sorting Systems – Germany.

þ A member of the Project Management Institute (PMI).

SCHOLASTICS

ð Bachelor of Technology in Computer Science & Engineering from International Institute of Telecom & Technology, Kala Amb,(H.P University – India).

ð Three years diploma in Computer Science & Engineering from Govt. Polytechnic, Amritsar (India).

ð Completed 40 hours of PMI training at Chicago Management Consultants – Dubai, UAE.

 

TECHNICAL QUALIFICATIONS

þ Operating System Windows, UNIX, Red Hat Linux, Sun Solaris.

þ Languages C, C++, Visual Basic.

þ Database Oracle, Ms-Access, Ms-SQL, My SQL & Postgresql.

þ Reports Seagate Crystal Reports, Oracle Discoverer

þ Server Technologies Citrix Server

þ Hardware Knowledge of Router, Switch, Hardware Firewall, Wireless router & RFID.

þ Software Tools Microsoft Projects, Microsoft Visio

þ Web Technologies HTML, CSS, Apache Tomcat, Java

þ library standards MARC, METS, EAD, DC and OAI-PMH

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