PROFESSIONAL EXPERIENCE
Company : SHELL / Dubai
Professional Experience
Tenure : Jan/2014 – Feb/2015(Contractor)
Position : Personal Assistant / Admin Assistant
Reporting to : Project Managing Director
Job Duties:
• Assisting the MD & his Leadership Team
• Managing Calendars & busy schedules
• Handling flight & hotel bookings
• Handling daily email correspondence
• Coordinating with the correspondence desk for letters drafting
• Managing (Meetings, Catering, Transportation ,Expenses)
• Supervising / arranging LT events
• Preparing reports as requested
• Managing documents distribution and filing
• Handling MS Office documents, sheets & presentations
• Coordinating and assisting in any other required Admin tasks
Company : Family Business (2011-2013)
Position : Administrative Assistant / Secretary
I handled the below positions (seasonal contracts) while assisting with the family business
Company : AMG Arab Media Group / DMC / Dubai (2013)
Position : Administrative Assistant / Secretary
Reporting to : Office Manager
Company : SAP MENA / DIC / Dubai (2012)
Position : Administrative Assistant /Receptionist
Reporting to : Administration Manager
Company : ORACLE Systems Limited / DIC / Dubai (2011)
Position : Administrative Assistant + Branch Facilities Coordinator
Reporting to : Facilities Manager
Job Duties (AMG Arab Media Group – SAP MENA – ORACLE Systems Limited):
Secretarial Tasks
• Manage, follow up the daily email correspondence and direct them to the right person.
• Arrange for meetings, conference calls, and caterings.
• Handling flight & hotel bookings
• Prepare reports as requested on Power point, Excel and Word.
• Manage documents distribution and filing.
• Perform other administrative support duties as required.
Facilities
• Manage the branch facilities, and supplies.
• Manage the staff access cards’ database system (data entry, manipulation and printing).
• Maintain interoffice listing of emergency contacts and procedures.
• Report all telecommunication and data system problems to the IT help desk immediately.
• Troubleshoot data telecommunication problems before notifying corporate helpdesk.
Reception & Switchboard
• Ensure the switchboard is opened at the designated time and secured after closing time.
• Answer and direct all calls in an efficient, accurate, professional and pleasant manner.
• Greet and assist all visitors, maintain company visitor sign in book.
• Maintain and distribute visitor security badges in accordance with security policies.
• Ensure reception area is neat and professional in appearance.
• Maintain conference room schedules for the facility via the Calendar.
• Coordinate visitor transportation requirements, such as calling for a cab, limo, etc.
• Assist with vendor inquiries.
• Supervise the courier services.
Company : Dawha American High School /Sharjah (2000 – 2010)
Position : Executive Assistant
Reporting to : IT Manager
Job Duties:
Executive Assistant
• Involvement in preparing the School Register Book for the Ministry.
• Involvement in the Registration Office tasks.
• Involvement in preparing the student reports.
• Responsible for the data entry and manipulation on the school database system.
• Manage the reception in the summer holiday months.
• Perform other administrative and secretarial duties as required.
IT Manager Assistant
• Supervise the Computer labs maintenance.
• Manage the school IT supply, hardware and software.
• Involvement in preparing and designing the School Year Book.
• Responsible for providing & designing software for the various school activities:
(Presentation shows, Scorebook Excel sheets)
Academic Tasks
• Academic Supervisor of the IT teachers.
• Practical and theoretical teaching sessions for secondary classes.
• Arrange the scientific trips to the IT exhibitions and centers.
Company : Emirates Institute for Computer & Culture / Ajman (1998 – 2000)
Position : Computer Trainer
Reporting to : General Manager
Job Duties:
• Practical teaching sessions / Training courses
• Involvement in the secretarial activities
Additional Information
Nationality : Jordanian
Marital Status : Single
Date of Birth : 14th May 1977
Residence : Family sponsorship (willing to transfer to an employment visa)
Other : UAE driving license + Car
Education
2007 Bachelor/ B.Sc in ( IT ) Information Technology
(Golden State University)
1998 Higher Diploma in Computer Science
Gloucestershire College of Arts & Technology
(Partner College of the University of the West of England)
Professional Qualifications
2015 International Business Skills – Baghdad Institute/UAE
2005 ICDL – CompuBase Institute/UAE
2002 Web Design (HTML – Front page – Flash) – CompuBase Institute/UAE
Languages:
English: Fluent
Arabic: Mother Tongue
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