Customer Service\r\nLeadership & Team Building\r\nProcess Improvement\r\nAssessment & Compliance\r\nRetail Risk Management\r\nData Analysis\r\nInformation Management\r\nIssue Resolution\r\nBusiness Analysis\r\nRelationship Building\r\nReporting\r\nDocument Control\r\nDatabase Management\r\nAdministrative Support\r\nRetail Audit\r\nProject Management\r\nInventory Management\r\nFinancial Planning
Spending time with my children, photography, hiking, rollerblading, astronomy, and arts
Graybar- Nov 2021- present- CSR- Cultivate a deep understanding of the customer’s needs, build strong relationships, and identify new business opportunities with the goal of enabling the customer to maximize value.\r\nThe Home Depot- Feb 2013-Nov 2021- associate and department manager- \r\nAssumed reins of multi-functional leadership role, ensuring all day-to-day operations – from customer service, marketing, and sales to account management and human resources ran smoothly. Worked relentlessly to exceed all the performance goals, budget goals, team goals, and sales goals.\r\nSkyzone- Nov 2014- Apr 2015- team member- Adhered to and promoted all the company and department rules, regulations, and policies while ensuring compliance with safety policies and programs within the company.
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