userskills like '%customer service executive%' or userskills like '%technical support%' or userskills like '%care assistant%'Select id, profile_id, post_title from profiles_meta where 1=(userskills like '%customer service executive%' or userskills like '%technical support%' or userskills like '%care assistant%') and profile_id<150488 order by profile_id desc limit 0,10

Customer Service Executive pursuing employment in UK

Available
I have a 3+ years experience working as a customer service representative, where i got to experience different behavioural patterns and provide solutions to Complaints.

Over the course of my career, i have gained experience managing irate customers by maintaining a level of professionalism while attending to customers while performing a range of tasks.

Everyone with experience customer service knows that dealing with aggressive, hysterical, unreasonable and angry customers is an inherent part of the job, yet so few know how to respond the right way.

I have developed valuable skills set that will make me suitable for this position.

Presently a Technical Support Officer (Promoted), i am a computer literate, work with minimal assistant and also under pressure with a consistent track record of high quality delivery on tasks while proffering solutions and contributing to business ideas to deliver optimal results.

I am a good team player and respecter of rule and processes as defined by regulation and will be most grateful if given the opportunity to be part of your Organisation.
Serial No: 150488
Skills keywords: care assistant, customer service executive, technical support
List Of Qualifications & Related Skills:

Receiving Customers call and attending to their issue\r\nResolve and give feedback on customers complaint at least within the hour of complaint\r\nResponds to customers queries via phone, email or fresh desk/ live chat platform\r\nIdentify customer needs and help customers use specific features\r\nMonitor Complaint on social media and reach out to provide assistance\r\nFollow up with customers to ensure their technical issues are resolved\r\nDocument and track customers issue using a ticketing system to ensure quick resolution\r\nUpdate internal database with information about technical issues and useful discussion with customers.\r\nGood Communication and Listener.

Interests & Hobbies:

Profound Interest in singing, reading, movies, books, travelling, Learning and acquiring new skills\r\nCommunity Service: Volunteer in local Charity, teaching and mentoring young people\r\nExcellent Interpersonal team work with a flexible approach to work\r\nAbility to accept criticism and work well under pressure\r\nExcellent customer service Skills\r\nVery fluent in English with a good conversational command\r\nAbility to handle multiple task safely and efficiently\r\nStrong Telephone etiquette\r\nAnalytical and a fast learner\r\nMS office (Word, Excel, Power Point)

Previous Employment Details:

Details on request

Current location:  Lagos, Nigeria - View on map
Nationality: Nigerian
Preferred Sector of Employment:  customer service
Spoken languages: english
Location I am interested in working: Anywhere
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