Customer service agent, highly motivated

1. Excellent communication skills (verbal and written)\r\n\r\n2. Ability to listen actively and empathize with customers\r\n3. Knowledge of customer service principles and practices\r\n\r\n3. Patience and the ability to remain calm under pressure\r\n\r\n4. Good problem-solving skills\r\n\r\n5. Attention to detail\r\n\r\n6. Ability to work independently and as part of a team\r\n\r\n7. Multitasking abilities\r\nAbility to learn quickly and adapt to change\r\n\r\n8. Basic computer skills and proficiency in relevant software\r\n \r\n Skills \r\n\r\n1. Active listening and effective communication\r\n\r\n2. Problem-solving and critical thinking\r\n\r\n3. Conflict resolution and de-escalation\r\n\r\n4. Empathy and patience\r\n\r\n5. Time management and prioritization\r\n\r\n6. Attention to detail and accuracy\r\n\r\n7. Positive attitude and professionalism\r\n\r\n8. Flexibility and adaptability\r\n\r\n9. Sales and upselling\r\n\r\n10. Technical troubleshooting and support