Coordinator seeking work in United Kingdom

- Sport - pilates, swimming, hiking, running\r\n- Dance - I cannot say I can dance very well but I like to dance\r\n- Traveling\r\n- Singing in local Church group\r\n- Interest in poetry writing in English and Slovak\r\n- Interest in world literature

- 03/2020 - 09/2022 - Collections Coordinator at Johnson Controls spol. s r.o. , Bratislava, Slovakia\r\nAs Collections Coordinator I was responsible for queries related to invoices and payments for security system via telephone and email, keeping track of outstanding invoices and processing payments via telephone, assisting customers to set up payment plan when needed and communicating with other departments to ensure smooth service.\r\n- 10/2019 - 10/2020 - Customer Support Representative at Dovera Zdravotna Poistovna a.s. , Nitra, Slovakia\r\nIn customer support role I communicated with customers via telephone and email and consulted their situation in health care. I provided information related to their financial situation (e.g. unpaid health insurance), available support from doctors based on regions of Slovakia, supported documentation for medical treatment and details in their personal accounts as well as upcoming special offers in health insurance company.\r\n- 01/2016 - 12/2019 - English Teacher at Zaraz s.r.o., Nitra, Slovakia\r\nAs English Teacher in language school Zaraz I led individual and group English lessons based on provided teaching material. Age category of students was from 12 to 60 years old. I monitored their English language improvement by written and oral assessments and provided mentoring to ensure progress and to adapt teaching methods for each student individually. I also participated on presentation of language school to our future students and setting up new contracts.