B.Eng in Architectural/Building Engineering\r\n\r\nQuality Assurance Experience\r\n\r\nASP Construction Safety Course Completed
Photography\r\nChess\r\nBackgammon\r\nReading\r\nDogs\r\nVolunteer work for local pet adoption agencies
Quality Assurance Manager (January 2017 - Present)\r\n-Led the Quality Assurance Team to streamline, manage and improve the process of ensuring the delivery of banking software to financial institutions.\r\n-Coordinating with internal & external stakeholders.\r\n\r\nQuality Assurance Tester (UAE - January 2012 - January 2017)\r\n-Responsible for the testing of banking software applications\r\n-Improved overall efficiency of the process\r\n\r\n\r\nTier 3 Technical Support Analyst (UAE: August 2009 - January 2012)\r\n-Led the Support team for the add-on modules of the banking software.\r\n-Coordinated with QA and Development teams to ensure timely resolutions for clients.\r\n\r\n\r\nProject Coordinator (CANADA: August 2008 - July 2009)\r\n-Worked closely with the Project Manager to create comprehensive action plans concerning resources, budgets and timeframes for projects.\r\n
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