Personal assistant/human resource assistant

Basketball, reading, learning

Administrative assistant my duties was to fill daily documents, invoices, answers call, schedule meeting, events. \r\nFollow up with customer on calls or emails to ensure that reported technical difficulties have \r\nbeen resolved.\r\nAnalyzing customer feedback and advising management on areas of improvement.\r\n\r\nResponsible for customer satisfaction during and after sales service.\r\nPrepare weekly and monthly reports.\r\nResponsible for testing and quality check of the html codes , scorms .\r\nCreate e-learning solutions ideas for clients.\r\n\r\n\r\nObserving, reviewing and analyzing processes to identify inefficiencies and areas where \r\nimprovements could be made.\r\nTrained team members on the learning management system and how to start with a project , \r\nimplement and finalize successfully with zero errors. \r\nCoordinate with project manager and support team.\r\n