- Customer Success Management and Client Relationship Management\r\n- Mid-market and Enterprise-level Account Management\r\n- CRM database management; examples to include experience using Salesforce, HubSpot and other databases\r\n- Project Management including processes review and development, project creation and execution\r\n- Budgeting - project planning and budgeting, to include complex multi-faceted and cross-functional team collaboration\r\n- POE and compliance support - Procurement level support. \r\n
- Open Water Diving - I have recently passed a specialized course and would like to continue develop my skills, enjoying diving sessions within the UK and internationally. \r\n- Off the beaten track travel\r\n- Culinaria - cooking is a passion of mine and allows me to relax. I discovering new cuisines and love participating in wine tastings. The latest discovery was Hawaiian cuisine.
Coterie Marketing Ltd, fully remote role UK\r\nFebruary 2021 - August 2023\r\nAs an experienced Client Manager in the Customer Success area of business I was the first point of contact to the C-level stakeholders, supporting their B2B Partner Channel Digital Marketing initiatives. \r\nMain clients: IT sector. \r\n\r\nBCD M&E, London-based \r\nJune 2017 - February 2021\r\nAs a Senior International Sourcing Consultant I have been balancing day-to-day operations and support of a busy team of 8-10 consultants and long-term client relationship management tasks. Main clients: FSI and HLS sectors.
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